Convenient service options
Direct Contact
Remote support is available 24/7 by calling +1 734-295-9496 or emailing us at service@sensors-inc.com.
Sensors LeapFILE
Send or receive large files for review with our technicians. All files are protected with SSL encryption and remain confidential at all times. LeapFILE Website
Webex
If necessary, our technicians will start a Webex Remote Support session which helps us to quickly diagnose and / or repair problems, evaluate test data, answer questions, and provide live, remote training. Webex Website
European Support
European SEMTECH® customers please call +49 2104 1418812 or:
For maintenance, repair, calibration, certification, etc... requests email us at semtechservice@sensors-europe.eu.
For “how to”, application, post processing, etc... help email us at semtechsupport@sensors-europe.eu.
Asian Support
Asian SEMTECH® customers please call +86-755-61278108 or email us at serviceasia@sensors-inc.com.
Legacy Support
In addition to our current product portfolio, we still support certain older product generations, including LCS, Standard Emissions Module, SEMTECH-DS, ECOSTAR, ECOSTAR Plus, LDV, and their associated modules and accessories.